Nicola Irwin



Niccola is an occupational therapist with paediatric and adult community rehabilitation experience, who has worked in case management in Australia and the UK since 1996.

She joined Harrison Associates in 2004 and currently holds the position of Managing Director, running a small caseload of both case management and expert witness work. She focuses on addressing the needs of catastrophically injured clients.

In addition to her occupational therapy qualification, Niccola holds a Masters degree in ‘Case Management for Health and Employment’ and a Masters in Business Administration.

She is a proud recipient of CMSUK’s Case Manager of the Year award and she is passionate about increasing the recognition of case management as a wide-reaching discipline and its achievement of effective client outcomes.

As a Director of CMSUK since 2017, Niccola is involved with the Membership Committee, focussing on CMSUK’s corporate members, and has also contributed to the strategy and finance committees