In 1999, Jacqueline graduated with first class honours in Sports Rehabilitation from Surrey University and started work in clinical practice with London Irish Rugby club and the London School of Ballet before emigrating to Australia. Here, she spent two years in Sydney teaching Anatomy and Physiology and working in private practice.
In 2003 Jacqueline made the transition into case management, working for Konekt Australia and over a five year period worked her way up through the company to Business Manager of the Gold Coast office in Queensland. During this time she completed a post graduate diploma in Business Management which assisted her to increase her commercial awareness and develop the much needed business acumen required to work in a management role in the industry.
Returning to Manchester in 2008 Jacqueline joined Corpore as Operations Manager, with a team of five case managers and was able to grow the team to twenty nine over a three year period.
In September 2011 Jacqueline was offered the exciting opportunity to join Innovate HMG as Operations Director. The company is the UK division of a well-established case management company in the US called Healthcare Resource Group (HCRG).