Technical Performance Manager, RSA
Darren commenced employment at RSA in 1988, working in a variety of claims roles. Joining Major Injury Claims in 2003, he became Technical Performance Manager in 2016, providing guidance on losses arising from Employer’s Liability, Public Liability and Motor claims in the UK and overseas. Darren also manages RSA’s Foreign Claims Unit.
He acts as RSA’s point of referral for rehabilitation, liaising closely with the Head of Major Injury and other parts of the business.
Outside of work, he is a Trampoline Judge and has recently become a mentor for Back-Up Trust, to support family members affected by Spinal Cord Injury.
“An Insurer’s role in Case Management”
Looking at the different factors involved in the decision making around Case Management and funding from an Insurer’s perspective.